How much is shipping?
We currently ship worldwide, this section can be helpful in understanding our prices & delivery time frames.
We offer free shipping via Australia Post on all orders of $150 or more. Please allow 3-7 business days for delivery from the date your order has been shipped.
For all other orders, shipping via Australia Post is a flat rate of $10.00. Please allow up to 15 business days for delivery from the date your order has been shipped. These expected delays are due to COVID 19.
DUE TO COVID 19 PLEASE EXPECT DELAYS. WE WILL BE UNABLE TO DO ANY ADDITIONAL TRACKING ON INTERNATIONAL PACKAGES. ONCE WE HAVE SHIPPED, WE CANNOT TAKE ANY FURTHER RESPONSIBILITY. Please make sure you are aware of the extended post times for both Australia & International postage, above time frames are an estimate only.
How is my order shipped?
We currently only ship Australia wide and all orders are sent from Melbourne.
All orders will be processed and dispatched within 2-3 business days.
Once your item has been dispatched, you will receive tracking details and a shipping notification via email.
International Shipping Rates
International standard shipping- $35 flat rate (7-21 days delivery) depending on your location.
New Zealand- $20 flat rate ( 5-7 days delivery)
Unfortunately at this stage, we don’t offer express shipping for international deliveries.
Your order will be tracked.
Packages may incur delays or additional fees and duties when shipped to countries outside of Australia. We have no control over this and advise that you check all relevant fees before placing your order with us. You will be liable for all import duties & taxes applied by the country you are shipping too. Your order will not be released by customs until payment has been made.
DUE TO COVID 19 PLEASE EXPECT DELAYS. WE WILL BE UNABLE TO DO ANY ADDITIONAL TRACKING ON INTERNATIONAL PACKAGES. ONCE WE HAVE SHIPPED, WE CANNOT TAKE ANY FURTHER RESPONSIBILITY. Please make sure you are aware of the extended post times for both Australia & International postage, above time frames are an estimate only, we cannot guarantee that delivery will be within the time frames given.
How can I make a payment?
You can make a payment online securely by Afterpay or Visa, MasterCard or American Express.
How secure is my transaction?
Zahara & Co takes appropriate security steps and measures to protect your privacy against any unauthorised access, alteration, disclosure or destruction.
We use the latest 128 bit SSL encryption standards to protect customer information.
How do I care for my product?
Gentle hand wash in cold water or gentle cold machine wash in laundry bag using a mild detergent.
Always wash with like colours and make sure garment is turned inside out.
Do not soak.
Do not leave wet.
Do not wring dry
Do not tumble dry or dry clean.
Do not bleach, use Napisan or any other soaking agents.
Do not hang dry or use pegs on garments, always flat dry in the shade only and for knits, make sure before lying flat, you reshape them and then lye flat on a towel to dry.
A lot of care has been placed into the manufacturing of our fabrics and garments however over time, fading can occur on our coloured fabrics.
If care instructions aren’t adhered to as above or if garments are left in direct sunlight for extending periods of time, it can result in damaging that item.